Yes. A focused review, recommendation, or planning conversation can be the scope of the work. Any implementation is discussed separately.
Independent expertise / Pittsburgh + remote
Practical technology consulting
Practical guidance on equipment, backups, business systems, interfaces, and technology decisions. Serving individuals and small organizations in Pittsburgh and remotely.
One point of contact. A clear next step.
DRANTECH / IN PRACTICE
At a glance
- Who I help
- Individuals, home offices, and small organizations.
- Where
- Pittsburgh and Southwestern Pennsylvania; remote help elsewhere when practical.
- Typical labor
- $90/hour residential · $150/hour business. Larger projects are scoped first.
- Next step
- Describe your goal or symptoms. I confirm scope and availability before work begins.
Provided by Jeff Dran, owner of Drantech LLC. Call (724) 344-8478 or send a text.
What I can help with
A good recommendation accounts for how a system will be used and maintained. I can help compare options, identify constraints, and choose a manageable next step without turning every problem into a larger project.
- Repair-or-replace decisions and purchasing guidance
- Backup, privacy, and account-management planning
- Business systems, workflows, and technical documentation
- Container and virtualization planning: hardware, resource needs, migration, and maintenance
- Interface design, content, and one-on-one instruction
Before you request help
Describe the decision or workflow, who depends on it, and the tools you use now. Include the limitations that matter: budget, time, accessibility, compatibility, or maintenance.
Common questions
Yes. I work with individuals and small organizations. Religious institutions, schools, and nonprofit organizations may request negotiated rates after eligibility is verified.
Personal Care and Small Business Care plans can be scoped around device count, response expectations, and included support time. Pricing and terms are confirmed in a written agreement.
Before we get started
How to arrange service
- On-site service
- Pittsburgh and Southwestern Pennsylvania, by arrangement. Include your general location so I can confirm whether an on-site visit is practical. Travel costs are agreed before work begins.
- Remote service
- Available elsewhere when the device, connection, and issue allow it. Tell me whether the affected device starts and can reach the internet.
- Scheduling & handoff
- Start a request, call, or text. I confirm availability, the service location, and any device handoff or shipping arrangements before you make a trip or send a device. Submitting a request does not reserve an appointment.
- What to send
- Include the device model or website, the symptoms or goal, when it started, and any deadline. Mention backup status for repairs. Keep passwords and recovery keys out of the initial request.
- Scope & approval
- Typical labor is $90/hour for residential work and $150/hour for business work. Parts are separate. Residential repair and troubleshooting pauses after two hours ($180 in labor) for approval before more time is billed.
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Let’s make your
technology work for you.
Tell me what needs fixing, building, or figuring out.