McDonald, PA · Pittsburgh South Hills · Remote support

Practical tech help from the person doing the work.

Drantech is an owner-operated technology company for people and small businesses that need clear answers, careful repair work, useful websites, and direct support without getting bounced around a help desk.

Call (412) 204-6768 View services
Single point of contact You work directly with the owner/operator from intake through completion.
Repair + software Hardware troubleshooting, web builds, workflow fixes, and practical consulting.
Plain-language support Recommendations are explained clearly before major work begins.
Services

Focused help for the technology problems that slow people down.

Drantech is intentionally small. That keeps the work personal, the communication direct, and the recommendations grounded in what you actually need.

Computer & electronics repair

Troubleshooting and repair for laptops, desktops, peripherals, and common device issues.

  • Diagnostics and repair guidance
  • Performance cleanup and setup
  • Part replacement when appropriate

Remote support

Secure, permission-based remote assistance for software issues, configuration, and guided fixes.

  • Password-protected support download
  • User-approved connection sessions
  • Clear next steps after the session

Web & app development

Clean, maintainable websites and lightweight applications for small business operations.

  • Business websites and landing pages
  • Custom workflow tools
  • Database-backed web apps

Design, marketing & consulting

Practical help with branding, content, SEO basics, business systems, and technology decisions.

  • Visual design and layout
  • Search and content structure
  • Technology planning for small teams
D

Owner-operated, by design.

Drantech is not trying to look like a large agency. The value is direct technical work, clear communication, and practical judgment from one accountable operator.

Approach

No bloated process. No anonymous ticket maze.

The goal is to understand the real problem, choose the right level of solution, and avoid overbuilding when a simpler repair, setup, or workflow change will do the job.

Diagnose before prescribing.Hardware, software, websites, and business systems are reviewed before a direction is recommended.
Explain the tradeoffs.You get direct language about cost, complexity, limitations, and what is worth doing next.
Build for maintainability.Solutions are designed to be understandable, serviceable, and realistic for a small operation.
Process

A simple path from problem to next action.

1

Describe the issue

Call with the device, project, or business problem. Drantech will ask enough questions to understand what is actually happening.

2

Review the options

You get a clear recommendation, including whether a repair, rebuild, replacement, or staged approach makes the most sense.

3

Do the work carefully

The work is completed with direct communication and practical documentation when it helps you maintain the result.

Contact

Need repair, support, or a small-business tech project?

Call to discuss the issue, schedule service, or request the remote-support password. Local work is by appointment in the McDonald, PA / Pittsburgh South Hills area.

(412) 204-6768 McDonald, PA 15057 · By appointment